PRIVACY POLICY
Last updated: January 22, 2025
Divine Flow Creative LLC (“us,” “we,” or “our”) operates the Divine Flow Creative website and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. It also outlines your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
By using the Service, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
We collect personal information you voluntarily provide when you:
- Sign up for newsletters or accounts
- Purchase products or services
- Contact us directly (e.g., via email or forms)
Types of information we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party providers)
B. Automatically Collected Information
We automatically collect certain information when you visit our website, such as:
- Device information (e.g., IP address, browser type, operating system)
- Usage data (e.g., pages viewed, time spent on the site)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve the Service
- To process payments and transactions
- To personalize your experience and provide tailored content
- To send marketing and promotional communications (with opt-out options)
- To analyze site performance and engagement
- To comply with legal obligations
3. Sharing Your Information
We may share your personal information with:
A. Service Providers
Third-party vendors who assist us in operating the Service, such as:
- Payment processors
- Email marketing platforms
- Analytics tools (e.g., Google Analytics)
B. Legal Obligations
We may disclose your information to:
- Government authorities or legal entities, as required by law
- Prevent fraud or security threats
C. Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies to:
- Analyze traffic and usage patterns
- Enhance your user experience
You can manage cookies through your browser settings or by using cookie management tools. For more details, visit www.allaboutcookies.org.
5. Your Rights
A. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights:
- Right to Know: Request details about the personal data we collect, including categories, purposes, and sharing.
- Right to Delete: Request the deletion of your personal data, subject to exceptions.
- Right to Opt-Out: Opt-out of data sharing practices (we do not sell personal data).
- Right to Non-Discrimination: Exercising your rights will not affect the quality of services provided.
To exercise these rights: Email us at info@divineflowcreative.com with “CCPA Request” in the subject line.
B. General Data Protection Regulation (GDPR)
If you are in the European Economic Area (EEA) or other GDPR jurisdictions, you have rights including:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request that we delete your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to data processing for direct marketing or other purposes.
To exercise these rights: Email us at info@divineflowcreative.com with “GDPR Request” in the subject line.
6. Data Retention and Security
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. We use commercially reasonable security measures to protect your data, but no system can be 100% secure.
7. Children’s Privacy
Our Service is not directed to individuals under 18. If we become aware of any data collected from minors, we will delete it promptly.
8. International Data Transfers
If you access our Service outside the United States, your data may be transferred to and processed in the United States or other countries with different privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Significant changes will be communicated to you directly where required.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@divineflowcreative.com
Mailing Address:
Divine Flow Creative LLC
500 Westover Dr #19733
Sanford, North Carolina 27330 USA
This Privacy Policy is designed to provide clarity and transparency while ensuring compliance with applicable laws. If you need further assistance, let me know!
